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How long does it take to receive my items?

We have two shipping options.Local and international shipping. Details are below

Local shipping (Lebanon) :

Usually takes 3-5 working days for delivery depending on where you are located.

International shipping:

DHL – International Courier. Usually takes 4-8 business days for delivery. Please note: international orders may require customs tax and duty in your country. Please check your local tax laws before placing an order with us to ensure a smooth delivery. Sirentta By Aurore does not cover the cost of customs tax and duty. Customs may also cause a delay in the delivery time of your order. Please note delivery times above begin once your order has been dispatched.

How much does shipping cost?

Local shipping flat rate of 4 $ applies all over Lebanon International shipping through DHL flat rate applies depends on your location zone

How do I know my order went through?

You will know that your order has been successfully processed once you receive a confirmation email with an order confirmation number. If you do not receive this email, there may have been a problem with your order. You can contact our sales team for clarification

How do I know my order has been dispatched?

Once we send out your order, you will receive a dispatch confirmation email .

Why is my order is late ?

Often during Sales and Christmas, your order might be slightly delayed by a few days.